Information about our Privacy Policy

Common issues for all treatment activities:

Who is responsible for processing your data?

Data Controller – Estrela Ebike (Nuno Marcelo)

Individual Entrepreneur with VAT Number – 225929872

Fiscal Address – Vale de Manteigas s / n, 6260-061 Manteigas Portugal

Telephone – 967244505 and 926243465

Email – info@estrelaebike.pt

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not we are processing personal data about them. In this sense, you have the right to request:

Access: The person providing us with your data will have the right to obtain from the person responsible for confirming whether the data relating to you are being processed or not, as well as detailed information on certain aspects of the treatment being carried out.

Rectification: The person who provides us with his data will have the right to obtain rectification of inaccurate personal data concerning him or to complete those that are incomplete.

Deletion: The person providing us with your data will have the right to request the deletion of your personal data; in any case, suppression is subject to the limits established in the regulatory standard.

Limitation of your treatment: The person who provides us with your data will have the right to request the limitation of the treatment of your personal data.

Opposition to processing: In certain circumstances, and for reasons related to your particular situation, the people who provide us with your data may object to the processing of your data. The entity will cease to treat them, except for legitimate and dominant reasons, or for the exercise or defense of any claims.

Right to the portability of your data: The person providing us with your data will have the right to receive the personal data that concerns you, those that you provided to the controller, in a structured, commonly used and mechanically readable format, as well as transmitted. them to anyone else who might be responsible for the treatment.

You can exercise these rights by contacting the responsible person. To do this, you can use the contact details provided at the beginning of this document. If you want additional information on the exercise of your rights, you can also contact the Portuguese Data Protection Agency (CNPD). We also inform you that, and if you consider it appropriate, you have the right to withdraw at any time the consent granted for any specific purpose, without affecting the lawfulness of the processing, based on the consent prior to its withdrawal.
If you believe that your rights have not been properly addressed, you can file a complaint with the Portuguese Data Protection Agency.
Specific questions for each treatment activity:

TREATMENT OF SAFETY FAILURES

For what purpose do we process your personal data? Security flaws management and reporting

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has passed, they will be canceled / eliminated.

Why do we process your data? Legal obligation of the controller.

Who will your data be communicated to?
Other public administration bodies, tax administration.

PRODUCT MARKETING TREATMENT

For what purpose do we process your personal data?
Provision of own distribution or commercialization of our products, tax and accounting management to comply with legal obligations

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data?
Contractual relationship for the execution of a contract.

Who will your data be communicated to?
Organizations or persons directly related to the controller, Tax Administration.

TREATMENT OF COMMERCIAL COMMUNICATIONS

For what purpose do we process your personal data?

Carrying out commercial, marketing and communications actions to inform and retain customers

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data?
Consent of the interested party, Legitimate interest of the responsible party.

Who will your data be communicated to?
No data is transferred to third parties, except the legal fights.

CONTACT TREATMENT

For what purpose do we process your personal data?
Manage and respond to requests for information and budget, as well as maintain contact for professional or business purposes with natural persons, including those who represent legal entities, with which the entity is related.

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data? Legitimate interest of the controller.

Who will your data be communicated to?
No data is transferred to third parties, except legal obligations.

Treatment of the exercise of rights

For what purpose do we process your personal data?

Management of the exercise of rights covered by data protection legislation and complaint forms

How long will we process your data?
They will be kept for as long as necessary to resolve requests.

Why do we process your data? Legal obligation of the controller.

Who will your data be communicated to? Other public administration bodies.

TREATMENT OF SUPPLIERS

For what purpose do we process your personal data? Management of the commercial relationship with suppliers.

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data?
Contractual relationship for the execution of a contract.

Who will your data be communicated to?
Banks, savings banks and rural banks, tax administration.

TREATMENT OF HUMAN RESOURCES

For what purpose do we process your personal data?
Management of the entity’s workforce, including occupational risk prevention and time control

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data?
Contractual relationship for the execution of a contract, legitimate interest of the controller, legal obligation of the controller.

Who will your data be communicated to?
Other public administration bodies, banks, savings banks and rural banks, social security agencies, tax administration, organizations or persons directly related to those responsible.

STAFF SELECTION TREATMENT

For what purpose do we process your personal data?
Managing the relationship with job seekers at the organization

How long will we process your data?
They will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. Once this time has elapsed, they will be canceled / eliminated ex officio.

Why do we process your data? Stakeholder consent.

Who will your data be communicated to?
No data is transferred to third parties, except legal obligations.